No Hassle Returns
Even though we're confident you'll be delighted with the quality of our prints,
our return policy is simple - we insist that every customer is completely satisfied;
so we provide a 30 day 100% no-hassle satisfaction guarantee.
Damage Upon Delivery
Please take a moment to inspect every order upon delivery. If there is any damage
apparent to the packaging, please refuse to accept the shipment from the delivery
agent, and contact us right away at the address below to arrange a replacement shipment.
If you're not happy with your product after inspection, contact us within 30 days
of receipt at the address below to arrange return shipping and a prompt refund or
exchange. We may request a photo of the defect or issue so we can indentify any
issues and ensure the problem doesn't happen again.
If we shipped the wrong product, or it appears differently than expected, please
contact us at the address below to arrange an exchange.
If you are unhappy with your product for any other reasons; it doesn't match your
decor, you ordered the wrong product, it's too large for your wall, or other ordering
mistakes, we may require you to cover the cost of return shipping. We will cover
return shipping as needed, for any damage, defect or other satisfaction related
Contact us with any questions about your order or your order status at
firstname.lastname@example.org. Make sure you include your full name, mailing address,
order number if available, your the username and email address on your account,
if you have registered for Village.Photos.
If you are asked to return a product, our physical shipping address is below. Please
do not return anything without contacting us first and obtaining an RMA number.
14149 E 101st Place
Commerce City, CO 80022